
I found this great article on passive and assertive recruiters. What type of recruiter are you?
Passive recruiter (to candidate): "What time can you make it for an interview?"
Assertive recruiter: "I can meet with you at 8.00am or 12.30pm tomorrow - which suits you best?"
Client: "I am going to register this vacancy with two other agencies so I can get the best market coverage for good candidates."
Passive recruiter: "I would appreciate you giving me an opportunity to work on this role exclusively."
Assertive recruiter: "I understand why you might think that would be a good idea but let me explain to you why multi-listing a job has a greater chance of delivering a lesser calibre candidate and the process taking longer than you expect."
Client: "I don't want to interview the candidate. Please forward over some other resumes."
Passive recruiter: "okay"
Assertive recruiter: "There's no point in sending over other candidates until I understand why and where you believe this candidate is lacking. Please let me know specifically which of the candidate's technical skills, behavioural competencies or other areas you believe is not matched to your vacancy."
Client (for temp vacancy): "Send over the candidate's resume and I will come back to you with a decision about an interview."
Passive recruiter (to client): "okay"
Assertive recruiter: "I am very concerned that if I do that, this candidate will take another temp role in the interim. To prevent that happening, I am prepared to extend our normal guarantee from one day to 5 days if you accept my recommendation now. This offer demonstrates how confident I am that the candidate will be an excellent match for your temp job."
Client: "and don't send me any candidates with funny names, my customers get annoyed with people who can't speak proper English."
Passive recruiter: "er, okay"
Assertive recruiter: "you can be assured that I will only send you candidates who have the required level of verbal communication skill, regardless of their name.
An assertive recruiter knows both their candidate and client target market so well that they know when to respectfully challenge a client or candidate when an ill-considered or short-sighted decision, that is not in their best long term interest, is about to be made.
A passive recruiter doesn't challenge because they are afraid of having a robust conversation, hurting other people's feelings, or as coming across as ‘pushy'.
An assertive recruiter doesn't hear ‘no' as final, they hear ‘no' as ‘not yet' - an indication they need to make a different approach to be successful in gaining a ‘yes'.
A passive recruiter hears ‘no' as final, and they regard themselves as a failure.
An assertive recruiter makes things happen.
A passive recruiter watches things happen.
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